On here, you'll find information and answers to common questions regarding the order delivery process.
Sometimes when certain parts of your order are out of stock, we ship out the more important parts (i.e. Chassis, Monitor Stand, Peripherals) as to not delay the entire order due to a small piece missing. Don’t worry, it hasn’t been forgotten and will
Unfortunately, sometimes orders containing multiple boxes don’t get delivered all at once. Track your shipment using the email that was sent to you when your order was shipped out and see if there are boxes that are still yet to go out for delivery.
Unfortunately, these damages are out of control, but that doesn’t mean we won’t do anything about them. If you suspect the item inside the box may have been damaged, take pictures of the box before unpacking it, then take some close-up pictures of th
At the current time, we do not offer expedited shipping options.
If the tracking information hasn't updated, it's possible that UPS will pick up the package soon or hasn't yet scanned it at their warehouse. If your order stays stuck on a certain step of the delivery process, you can reach out to our support team u
We offer free international shipping to a wide selection of countries. If your country isn't available directly on our website, please reach out to our support team for a shipping quote.